Transaction ID
The transaction ID of an order placed with Maximum Output Software will
look like one of the following:
| 98xxxxxx |
98xxxx-xx |
99xxxxxx |
99xxxx-xx |
10xxxxxxx |
10xxxxx-xx |
11xxxxxxx |
11xxxxx-xx |
RegNxxxxxxxx |
The transaction ID can be found in one of four locations:
Product "About" Page
Version 4.x
Found at ( Help / About FileBack PC ):
Version 3.x
The transaction ID is the portion in [brackets] after the registered
name on the "About" page of all MOS products. If there is
a number in {braces} this indicates the number of licenses purchased,
and it is not part of the transaction ID.
Product Invoice or Receipt
The original transaction ID for an order with Maximum Output Software
can be found on the upper right corner of invoices and receipts.
Registration Email or Order Confirmation Email
If your software is not showing your transaction ID, you can find
it in your original registration or order confirmation e-mail.
Request It
As a last resort, if you do are unable to locate your transaction ID
you can request it from us. Please
provide the name and e-mail address used for your original order, as
well as
an approximate registration date.
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